{"id":454660,"url":"\/faqs\/","layout":"standard","version":"2025-10-30T01:41:11.000000Z","blocks":[{"id":4246780,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":6,"items":[{"id":4299665,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":103192231,"value":"

Teemill store is an online print on demand store front hosted by Teemill, for artists, creators and brands that want to sell their designs on Teemill's sustainably produced clothing and accessories.<\/p>"},"borderRadius":{"id":103192232,"value":"4px"},"textColor":{"id":103192233,"value":"#{text.color}"},"backgroundColour":{"id":103192234,"value":"#FFFFFFFF"}}}],"properties":{"title":{"id":101386383,"value":"What is a Teemill store?"},"padding":{"id":101386387,"value":"1"},"fullWidth":{"id":101386388,"value":"0"},"fullBackgroundColor":{"id":101386389,"value":"#FFFFFFFF"},"published":{"id":101386390,"value":"1"},"conditions":{"id":101386391,"value":"[]"},"questionMeta":{"id":103192228,"value":"What is a Teemill store?"},"answerMeta":{"id":103192229,"value":"

Teemill store is an online print on demand store front hosted by Teemill, for artists, creators and brands that want to sell their designs on Teemill's sustainably produced clothing and accessories.<\/p>"},"template":{"id":103192230,"value":"expandable"}}},{"id":4259474,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":10,"items":[{"id":4299669,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":103192259,"value":"

A remill t-shirt is a recycled cotton t-shirt made from 50% recycled cotton and 50% new organic cotton for strength and durability. <\/p>"},"borderRadius":{"id":103192260,"value":"4px"},"textColor":{"id":103192261,"value":"#{text.color}"},"backgroundColour":{"id":103192262,"value":"#FFFFFFFF"}}}],"properties":{"title":{"id":101896302,"value":"What is a remill t-shirt made from?"},"padding":{"id":101896306,"value":"1"},"fullWidth":{"id":101896307,"value":"0"},"fullBackgroundColor":{"id":101896308,"value":"#FFFFFFFF"},"published":{"id":101896309,"value":"1"},"conditions":{"id":101896310,"value":"[]"},"questionMeta":{"id":103192256,"value":"What is a remill t-shirt made from?"},"answerMeta":{"id":103192257,"value":"

A remill t-shirt is a recycled cotton t-shirt made from 50% recycled cotton and 50% new organic cotton for strength and durability. <\/p>"},"template":{"id":103192258,"value":"expandable"}}},{"id":4259494,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":11,"items":[{"id":4299670,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":103192266,"value":"

They are called remill t-shirts because the name of the company that recycles the cotton for the shirts is called remill fibre.<\/p>"},"borderRadius":{"id":103192267,"value":"4px"},"textColor":{"id":103192268,"value":"#{text.color}"},"backgroundColour":{"id":103192269,"value":"#FFFFFFFF"}}}],"properties":{"title":{"id":101897249,"value":"Why are Teemill recycled cotton t-shirts called remill t-shirts?"},"padding":{"id":101897253,"value":"1"},"fullWidth":{"id":101897254,"value":"0"},"fullBackgroundColor":{"id":101897255,"value":"#FFFFFFFF"},"published":{"id":101897256,"value":"1"},"conditions":{"id":101897257,"value":"[]"},"questionMeta":{"id":103192263,"value":"Why are Teemill recycled cotton t-shirts called remill t-shirts?"},"answerMeta":{"id":103192264,"value":"

They are called remill t-shirts because the name of the company that recycles the cotton for the shirts is called remill fibre.<\/p>"},"template":{"id":103192265,"value":"expandable"}}},{"id":4259496,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":12,"items":[{"id":4299671,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":103192273,"value":"

It means that a company has met the strict environmental, human rights and social criteria in the production of their products from raw materials to finished product set out by the Global Organic Textile Standard.<\/p>"},"borderRadius":{"id":103192274,"value":"4px"},"textColor":{"id":103192275,"value":"#{text.color}"},"backgroundColour":{"id":103192276,"value":"#FFFFFFFF"}}}],"properties":{"title":{"id":101897264,"value":"What does GOTS certified mean?"},"padding":{"id":101897268,"value":"1"},"fullWidth":{"id":101897269,"value":"0"},"fullBackgroundColor":{"id":101897270,"value":"#FFFFFFFF"},"published":{"id":101897271,"value":"1"},"conditions":{"id":101897272,"value":"[]"},"questionMeta":{"id":103192270,"value":"What does GOTS certified mean?"},"answerMeta":{"id":103192271,"value":"

It means that a company has met the strict environmental, human rights and social criteria in the production of their products from raw materials to finished product set out by the Global Organic Textile Standard.<\/p>"},"template":{"id":103192272,"value":"expandable"}}},{"id":4259498,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":2,"items":[{"id":4730935,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":117600814,"value":"

For Teemill stores like ours all your personal and payment details are stored securely by Teemill for fulfilment purposes, I as a store owner have no access to any of these details. Unless you decide to contact me directly via socials all I can see are the product stats.<\/p>"},"borderRadius":{"id":117600815,"value":"4px"},"textColor":{"id":117600816,"value":"#{text.color}"},"backgroundColour":{"id":117600817,"value":"#FFFFFFFF"}}}],"properties":{"title":{"id":101897345,"value":"What happens to customer personal and payment details when a purchase is made?"},"padding":{"id":101897349,"value":"1"},"fullWidth":{"id":101897350,"value":"0"},"fullBackgroundColor":{"id":101897351,"value":"#FFFFFFFF"},"published":{"id":101897352,"value":"1"},"conditions":{"id":101897353,"value":"[]"},"questionMeta":{"id":117600811,"value":"What happens to customer personal and payment details when a purchase is made?"},"answerMeta":{"id":117600812,"value":"

For Teemill stores like ours all your personal and payment details are stored securely by Teemill for fulfilment purposes, I as a store owner have no access to any of these details. Unless you decide to contact me directly via socials all I can see are the product stats.<\/p>"},"template":{"id":117600813,"value":"expandable"}}},{"id":4260079,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":13,"items":[{"id":4299672,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":103192280,"value":"

You can check a company's credentials and details on the GOTS website through their certified suppliers database @: https:\/\/global-standard.org\/find-suppliers-shops-and-inputs\/certified-suppliers\/database\/search<\/a><\/p>"},"borderRadius":{"id":103192281,"value":"4px"},"textColor":{"id":103192282,"value":"#{text.color}"},"backgroundColour":{"id":103192283,"value":"#FFFFFFFF"}}}],"properties":{"title":{"id":101914985,"value":"How can I verify Teemill's or any other companies GOTS credentials independently?"},"padding":{"id":101914989,"value":"6"},"fullWidth":{"id":101914990,"value":"0"},"fullBackgroundColor":{"id":101914991,"value":"#FFFFFFFF"},"published":{"id":101914992,"value":"1"},"conditions":{"id":101914993,"value":"[]"},"questionMeta":{"id":103192277,"value":"How can I verify Teemill's or any other companies GOTS credentials independently?"},"answerMeta":{"id":103192278,"value":"

You can check a company's credentials and details on the GOTS website through their certified suppliers database @: https:\/\/global-standard.org\/find-suppliers-shops-and-inputs\/certified-suppliers\/database\/search<\/a><\/p>"},"template":{"id":103192279,"value":"expandable"}}},{"id":4287465,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":7,"items":[{"id":4717366,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":117174823,"value":"

Yes, you can use your remill credits in our store for a discount of \u00a32.50 on purchases of \u00a325 or higher. Please be aware that remill credit codes may only be used once.<\/p>"},"borderRadius":{"id":117174824,"value":"4px"},"textColor":{"id":117174825,"value":"#{text.color}"},"backgroundColour":{"id":117174826,"value":"#FFFFFFFF"}}}],"properties":{"title":{"id":102827942,"value":"Can I use Remill credits in your store?"},"padding":{"id":102827946,"value":"1"},"fullWidth":{"id":102827947,"value":"0"},"fullBackgroundColor":{"id":102827948,"value":"#FFFFFFFF"},"published":{"id":102827949,"value":"1"},"conditions":{"id":102827950,"value":"[]"},"questionMeta":{"id":117174820,"value":"Can I use Remill credits in your store?"},"answerMeta":{"id":117174821,"value":"

Yes, you can use your remill credits in our store for a discount of \u00a32.50 on purchases of \u00a325 or higher. Please be aware that remill credit codes may only be used once.<\/p>"},"template":{"id":117174822,"value":"expandable"}}},{"id":4287477,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":8,"items":[{"id":4299667,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":103192245,"value":"

You earn Remill credits by sending back worn out 100% cotton clothing to Remill fibre so it can be recycled for further details feel free to check out our remill credits blog.<\/u><\/a><\/p>"},"borderRadius":{"id":103192246,"value":"4px"},"textColor":{"id":103192247,"value":"#{text.color}"},"backgroundColour":{"id":103192248,"value":"#FFFFFFFF"}}}],"properties":{"title":{"id":102828273,"value":"How do I earn Remill credits?"},"padding":{"id":102828277,"value":"1"},"fullWidth":{"id":102828278,"value":"0"},"fullBackgroundColor":{"id":102828279,"value":"#FFFFFFFF"},"published":{"id":102828280,"value":"1"},"conditions":{"id":102828281,"value":"[]"},"questionMeta":{"id":103192242,"value":"How do I earn Remill credits?"},"answerMeta":{"id":103192243,"value":"

You earn Remill credits by sending back worn out 100% cotton clothing to Remill fibre so it can be recycled for further details feel free to check out our remill credits blog.<\/u><\/a><\/p>"},"template":{"id":103192244,"value":"expandable"}}},{"id":4331133,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":4,"items":[{"id":4331134,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":104309187,"value":"

Yes. If you wish to view the price of products in a different currency you can change the currency by heading to the top menu bar and selecting the currency icon next to the search icon and then select your preferred currency. <\/p>"},"borderRadius":{"id":104309188,"value":"4px"},"textColor":{"id":104309189,"value":"#{text.color}"},"backgroundColour":{"id":104309190,"value":"#0000"}}}],"properties":{"title":{"id":104309178,"value":"Can I view prices of products in a different currency?"},"questionMeta":{"id":104309179,"value":"Can I view prices of products in a different currency?"},"answerMeta":{"id":104309180,"value":"

Yes. If you wish to view the price of products in a different currency you can change the currency by heading to the top menu bar and selecting the currency icon next to the search icon and then select your preferred currency. <\/p>"},"template":{"id":104309181,"value":"expandable"},"padding":{"id":104309182,"value":"1"},"fullWidth":{"id":104309183,"value":"0"},"fullBackgroundColor":{"id":104309184,"value":"#fff0"},"published":{"id":104309185,"value":"1"},"conditions":{"id":104309186,"value":"[]"}}},{"id":4501649,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":5,"items":[{"id":4501651,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":110109075,"value":"

Print on demand simply means that designs are only printed onto clothing when a customer makes an order. Which helps create less clothing waste and should help designs to last longer as they are only printed when ordered not left in storage.<\/p>"},"borderRadius":{"id":110109076,"value":"4px"},"textColor":{"id":110109077,"value":"#{text.color}"},"backgroundColour":{"id":110109078,"value":"#FFFFFFFF"}}}],"properties":{"title":{"id":110108896,"value":"What does print on demand mean?"},"padding":{"id":110108900,"value":"1"},"fullWidth":{"id":110108901,"value":"0"},"fullBackgroundColor":{"id":110108902,"value":"#FFFFFF"},"published":{"id":110108903,"value":"1"},"conditions":{"id":110108904,"value":"[]"},"questionMeta":{"id":110109072,"value":"What does print on demand mean?"},"answerMeta":{"id":110109073,"value":"

Print on demand simply means that designs are only printed onto clothing when a customer makes an order. Which helps create less clothing waste and should help designs to last longer as they are only printed when ordered not left in storage.<\/p>"},"template":{"id":110109074,"value":"expandable"}}},{"id":4502653,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":9,"items":[{"id":4502654,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":110147236,"value":"

Slow fashion is supposed to be the opposite of the popular fast fashion trends that favour low cost clothing that is made in ways that are bad for workers, the environment and quickly end up in landfill. Slow fashion is about creating clothing in a more sustainable and ethical way for workers as well as the environment by having fair pay, good working conditions and eco-friendly processes. It also tries to ensure that clothing has as long a life span as possible by recycling clothing where possible.<\/p>"},"borderRadius":{"id":110147237,"value":"4px"},"textColor":{"id":110147238,"value":"#{text.color}"},"backgroundColour":{"id":110147239,"value":"#0000"}}}],"properties":{"title":{"id":110147227,"value":"What does slow fashion mean?"},"questionMeta":{"id":110147228,"value":"What does slow fashion mean?"},"answerMeta":{"id":110147229,"value":"

Slow fashion is supposed to be the opposite of the popular fast fashion trends that favour low cost clothing that is made in ways that are bad for workers, the environment and quickly end up in landfill. Slow fashion is about creating clothing in a more sustainable and ethical way for workers as well as the environment by having fair pay, good working conditions and eco-friendly processes. It also tries to ensure that clothing has as long a life span as possible by recycling clothing where possible.<\/p>"},"template":{"id":110147230,"value":"expandable"},"padding":{"id":110147231,"value":"1"},"fullWidth":{"id":110147232,"value":"0"},"fullBackgroundColor":{"id":110147233,"value":"#fff0"},"published":{"id":110147234,"value":"1"},"conditions":{"id":110147235,"value":"[]"}}},{"id":4619402,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":3,"items":[{"id":4730929,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":117600680,"value":"

Eco-friendly clothing printed designs need to be more protected from damage because they do not have the chemicals and synthetic plastics of fast fashion clothing printing that adds strength to the printed clothing designs. So it's important to minimise friction, heat and chemicals that cause damage to the printed design by washing clothing inside out at low temperature 30 degrees or less, try not to use strong detergents or softeners or overloading the washing machine so clothing has space as well as using a low spin cycle to minimise friction, try to air dry clothes if possible if not use dryer on as low a setting as possible lastly try to avoid folding clothing across the design.<\/p>"},"borderRadius":{"id":117600681,"value":"4px"},"textColor":{"id":117600682,"value":"#{text.color}"},"backgroundColour":{"id":117600683,"value":"#0000"}}}],"properties":{"title":{"id":113791512,"value":"What can you do to try to extend the lifetime of my Eco-friendly clothing printed designs?"},"padding":{"id":113791516,"value":"1"},"fullWidth":{"id":113791517,"value":"0"},"fullBackgroundColor":{"id":113791518,"value":"#fff0"},"published":{"id":113791519,"value":"1"},"conditions":{"id":113791520,"value":"[]"},"questionMeta":{"id":117600677,"value":"What can you do to try to extend the lifetime of my Eco-friendly clothing printed designs?"},"answerMeta":{"id":117600678,"value":"

Eco-friendly clothing printed designs need to be more protected from damage because they do not have the chemicals and synthetic plastics of fast fashion clothing printing that adds strength to the printed clothing designs. So it's important to minimise friction, heat and chemicals that cause damage to the printed design by washing clothing inside out at low temperature 30 degrees or less, try not to use strong detergents or softeners or overloading the washing machine so clothing has space as well as using a low spin cycle to minimise friction, try to air dry clothes if possible if not use dryer on as low a setting as possible lastly try to avoid folding clothing across the design.<\/p>"},"template":{"id":117600679,"value":"expandable"}}},{"id":4642731,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":0,"items":[{"id":4642732,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":114557063,"value":"

The cookie dialogue box is the little box that pops up when you first enter a website asking for your permission to store cookies on your device some of those cookies are essential and others that are non-essential used for analytics or something else.<\/p>"},"borderRadius":{"id":114557064,"value":"4px"},"textColor":{"id":114557065,"value":"#{text.color}"},"backgroundColour":{"id":114557066,"value":"#0000"}}}],"properties":{"title":{"id":114557054,"value":"What is the cookie dialogue box?"},"questionMeta":{"id":114557055,"value":"What is the cookie dialogue box?"},"answerMeta":{"id":114557056,"value":"

The cookie dialogue box is the little box that pops up when you first enter a website asking for your permission to store cookies on your device some of those cookies are essential and others that are non-essential used for analytics or something else.<\/p>"},"template":{"id":114557057,"value":"expandable"},"padding":{"id":114557058,"value":"1"},"fullWidth":{"id":114557059,"value":"0"},"fullBackgroundColor":{"id":114557060,"value":"#fff0"},"published":{"id":114557061,"value":"1"},"conditions":{"id":114557062,"value":"[]"}}},{"id":4642733,"type":"expandable","published":1,"size":{"x":12,"y":0},"order":1,"items":[{"id":4642739,"type":"textBlock","published":1,"size":{"x":12,"y":0},"order":0,"items":[],"properties":{"html":{"id":114557153,"value":"

No! You don't have to accept all cookies if you don't click on the \"That's Ok\" button no non essential cookies will be stored on your device. Unfortunately currently unless you select the \"That's Ok\" there is no way to close the cookie dialogue box. As we are a Teemill hosted site certain things like website themes and in this case the cookie dialogue box are preset all we can do is edit the text within the cookie dialogue box. We have asked if there could be a way to close the dialogue box without having to accept all cookies like having an x to close it if customers did not want to accept all cookies but unfortunately there are currently no plans to do so in the near future.<\/p>"},"borderRadius":{"id":114557154,"value":"4px"},"textColor":{"id":114557155,"value":"#{text.color}"},"backgroundColour":{"id":114557156,"value":"#0000"}}}],"properties":{"title":{"id":114557067,"value":"Do I have to accept all cookies?"},"padding":{"id":114557071,"value":"1"},"fullWidth":{"id":114557072,"value":"0"},"fullBackgroundColor":{"id":114557073,"value":"#fff0"},"published":{"id":114557074,"value":"1"},"conditions":{"id":114557075,"value":"[]"},"questionMeta":{"id":114557150,"value":"Do I have to accept all cookies?"},"answerMeta":{"id":114557151,"value":"

No! You don't have to accept all cookies if you don't click on the \"That's Ok\" button no non essential cookies will be stored on your device. Unfortunately currently unless you select the \"That's Ok\" there is no way to close the cookie dialogue box. As we are a Teemill hosted site certain things like website themes and in this case the cookie dialogue box are preset all we can do is edit the text within the cookie dialogue box. We have asked if there could be a way to close the dialogue box without having to accept all cookies like having an x to close it if customers did not want to accept all cookies but unfortunately there are currently no plans to do so in the near future.<\/p>"},"template":{"id":114557152,"value":"expandable"}}}],"properties":{"title":{"id":101386379,"value":"FAQs Page"},"isStorePage":{"id":101386380,"value":"1"},"description":{"id":101386381,"value":"A page dedicated to answering some the most frequently asked questions about our store and products."},"ogImage":{"id":101386382,"value":"https:\/\/images.podos.io\/d1xipfg1r1yae6sjzzrzyfjcqbsp9ksoes7msqwxmgdbsgao.jpeg.jpg?w=1200&h=auto"}},"labels":[],"published":1,"sitemap":1,"divisionId":333065,"edited":true}